Solving CAPI_Worker Module crashes of Sony Ericsson’s PC Suite

Posted on November 23, 2007 
Filed Under Links, Windows

If you encounter permanent crashes on the CAPI_Worker Module while booting Windows, then you might solve the problem with the following guide:

Goto “Control Panel” => “Add Hardware”
Select “Yes, I have already connected the hardware”
Click “Next”
Select “Add New Hardware Device” (at the bottom of the list)
Click “Next”
Select “Install the hardware that i manually select from a list (Advanced)”
Click “Next”
Select “Ports (COM & LPT)
Click “Next”
Select “(Standard port types)” – In left side
Select “Communications Port” – in right side
Click “Next”
Click “Next”
Click “Finish”

You should now be able to reboot and the CAPI_Worker module should no longer crash on startup. This guide solved my problem with my old Sony Ericsson W810i and the Sony Ericsson Suite. I used Windows XP on the Parallels environment so that I could upgrade the firmware of my cellphone.
The original discussion thread can be found here.

Comments

40 Responses to “Solving CAPI_Worker Module crashes of Sony Ericsson’s PC Suite”

  1. Stefan on December 17th, 2007 21:07

    Unglaublich, ich habe so lange nach einer Lösung gesucht! Herzlichen Dank! Gruss Stefan

  2. Henrik on March 11th, 2008 17:13

    Worked for me – thank you very much!

  3. Master K on June 3rd, 2008 9:28

    Thanks a lot – superb :)

  4. debbbo on June 30th, 2008 12:14

    did it cheers

  5. Richard on July 18th, 2008 18:08

    It works, thanks a lot!!!!!!!!!!!!!!!!!!!!!!!!!!!

  6. Marian on July 22nd, 2008 12:27

    caput

  7. Henrik on July 24th, 2008 15:06

    Thanks for your tip, it works, you have safe my day…:-)

  8. PaultinNZ on August 24th, 2008 2:43

    Thanks for the info definitely resolved the issue.

    But the question is, WHY? What is wrong with the Sony Ericsson install process?

    Any ideas?

  9. manuel on August 28th, 2008 23:45

    @PaultinNZ
    You’re welcome. ;) Good to know that it has solved the issue. Honestly, I didn’t think that the problem would exist for a so long time. The question is: isn’t Sony Ericsson fixing bugs?

  10. Michael on September 12th, 2008 13:42

    Thanks a lot…

  11. Mike M on September 14th, 2008 0:19

    Thanks, It worked perfectly. I had no idea what it was a result from. Cheers

  12. senpaiz on September 28th, 2008 8:41

    worked 4 me aso…thanks alot man…

  13. Rico on October 6th, 2008 1:23

    Hi Guys

    Thanks for that – it did not cause any ill effects and has possibly solved the problem. However the update program does not run – any ideas?

  14. Rico on October 6th, 2008 1:23

    follow up: Says that it cannot conect to the internet.

  15. Manuel on October 6th, 2008 19:35

    Rico,

    I don’t think the internet connection has something to do with the provided guide. Basically, you are just adding a new “dummy” device to the system manager. Correct me if I’m wrong.

    Cheers

  16. Jens on October 7th, 2008 19:50

    Thanks a lot, you realy helped me out here :P

  17. john on October 13th, 2008 20:32

    Thank you ! much appreciated!

  18. Pete on November 18th, 2008 1:08

    Worked a treat. These bugs really bug me… Thanks

  19. Knud Bank on December 16th, 2008 10:17

    Bravo, it worked for me too. Thanks for finding this solution!

  20. Oleg on December 22nd, 2008 1:36

    Indeed it worked. Thanks for giving this solution to get rid of these annoing crash messages…

  21. Kenneth on January 2nd, 2009 22:15

    Saved my day too.
    Thanks a lot and (a truly deserved!) Happy New Year.

  22. Sko on January 29th, 2009 22:16

    Excellent, a great resource for parallels and se users. Thanks, it worked too.

  23. Panos on February 1st, 2009 0:10

    Thanks a lot dude! I was getting very annoyed with this crash!

  24. Viper on March 2nd, 2009 18:21

    Problem solved.
    Thanks!! ;)

  25. cybersculptor on April 12th, 2009 16:54

    Thanks it worked perfectly

  26. timothy(tiplogo) from nigeria on May 3rd, 2009 18:29

    thanks alot man, i have been looking for solution for this bugging problem for a long time now. it worked for me i appreciate it. God bless u.

  27. Edo on May 10th, 2009 20:58

    thanks a lot!! :D

  28. Deevan on June 13th, 2009 13:43

    It worked. thanks a lot..

  29. NASU on June 21st, 2009 17:40

    Thanks !!,
    It worked fine on my XP and my old w550i

  30. Gavin on July 1st, 2009 21:56

    Helped me back up a friend’s W800i with a broken screen.

    Many thanks!

  31. Gary Campbell on July 29th, 2009 0:42

    Thanks for that. I’m rubbish at this technical stuff but your clear and easy step by step guide sorted the problem easily and quickly. Cheers Gary, Dunoon, Scotland

  32. Roy on August 13th, 2009 19:37

    it works……………….

  33. Pam on September 9th, 2009 0:31

    Many thanks, it worked fine. So glad to have resolved the problem.

  34. NAZEER on October 21st, 2009 13:08

    U R HELPFULL
    THANKS

  35. bo antonsson on December 22nd, 2009 15:58

    Thank you for taking your time documenting how to solve this irritating message.

  36. Aaron, Malaysia on June 9th, 2010 13:42

    Thanks a lot. It work. It really bother me. I was worried that it might cause my computer to crash.
    Thank a lot.

  37. Marcelo, Brazil on June 18th, 2010 13:34

    Thank you! This tip also works on Windows Vista 32.

  38. Bill, England. on June 24th, 2010 10:42

    While this ‘fix’ appears to solve the problem with the CAPI_Worker it unfortunatley diables the origional port configuration and this is now unable to function. With out knowing the origional perameters the port cannot be reset and is now unusable and could create more problems worse than the CAPI_Worker fault flashing on screen.

  39. Svend Hansen on August 19th, 2010 9:24

    Thank you very much!

  40. Vignesh on August 22nd, 2010 2:14

    It works.I really appreciate you for posting this information,thanks

Leave a Reply